Official Documents

Limau Slot Privacy Policy – Malaysian Member Data Protection

At limau slot, your privacy is more than a legal obligation — it is a responsibility we take seriously. Learn how we collect, use and protect your information.

Last updated: 1 January 2026

1Introduction and Scope of This Privacy Policy

Limau slot (operating under the domain limauslot.net) is fully committed to protecting the privacy of all its users. This Privacy Policy ("Policy") sets out in detail how limau slot collect, process, store, protect and — in certain circumstances — disclose your personal information as a member or visitor of our platform.

This document is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. By using the platform limau slot, register an account or make any transaction, you are giving your consent to the collection and processing of personal data as described in this Policy.

This Privacy Policy applies to all information collected through the website limau slot, mobile app (where available), communication channels (email, live chat) and any other interactions you have with our platform. If you do not agree with this Policy, please discontinue your use of the platform limau slot.

2Types of Information We Collect

Limau slot collects two main categories of information: information you provide directly, and information collected automatically when you use our platform.

2.1 Information You Provide Directly

Information Type Example Purpose of Collection
Identity information Full name, MyKad/passport number, date of birth Identity verification, KYC, fraud prevention
Contact information Email address, phone number, residential address Account communications, security notices, customer support
Financial information EWallet account name, bank account number (partial), transaction history Deposit & withdrawal processing, anti-money laundering compliance
Account information Username, password (encrypted), game preferences Account management, experience personalisation
Communications Live chat conversation records, support emails Complaint resolution, service quality improvement

2.2 Information Collected Automatically

When you browse or use the platform limau slot, our system automatically records the following technical information:

  • Device data: Device type, operating system, phone model, screen resolution.
  • Network data: IP address, internet service provider (ISP) name, connection type (WiFi/mobile data).
  • Browser data: Web browser type and version, language settings, time zone.
  • Usage data: Pages visited, session duration, games played, login frequency, betting patterns.
  • Cookie data: Information stored through cookies and similar tracking technologies (see Section 6 for more details).

3How We Use Your Information

Limau slot uses your personal data only for legitimate purposes directly related to the delivery of our services. The following are our primary purposes:

  • Account management and identity verification: To create, verify, and manage your account on limau slot, including the KYC (Know Your Customer) process required for legal compliance.
  • Financial transaction processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX, as well as withdrawals to your registered bank account or eWallet.
  • Gaming service delivery: To allow you to access and play all games on limau slot, including online slots, live casino, table games and Sports Betting.
  • Service communications: To send account-related notices, transaction confirmations, security alerts and service terms updates.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-account use, and other security breaches that may affect you or the platform limau slot.
  • Marketing and promotions (with consent): To keep you informed about the latest promotions, new bonuses and special offers at limau slot — only if you have given consent to receive marketing communications.
  • Platform improvements: To analyse usage patterns, identify technical issues and improve the overall user experience.
  • Responsible gambling: To monitor betting patterns and identify signs of potential gambling problems, and to provide appropriate support to members who may need it.
  • Legal compliance: To fulfil our obligations under limau slot under applicable Malaysian law, including lawful requests from authorities.

Limau slot will not use your data for any purpose not stated above without obtaining your consent first. We do not carry out automated profiling that may produce legal or similarly significant effects on you.

4Information Sharing and Disclosure

Limau slot does not sell, rent or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we may need to share your information:

4.1 Trusted Service Providers

We work with selected third-party service providers to support the operation of the platform limau slot, including:

  • Payment providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and Malaysian local banks via FPX — to process your financial transactions.
  • Game software providers: Game developers that provide slots, live casino and table games to our platform.
  • Cybersecurity services: Security solutions and fraud detection providers that protect the platform and member data.
  • Customer support: The live chat and email platforms we use to communicate with you.

All service providers are bound by strict data protection agreements and are only permitted to use your information for purposes specified by limau slot only.

4.2 Legal Requirements and Authorities

Limau slot may be required to disclose your personal information to Malaysian authorities or relevant regulatory bodies when:

  • There is a valid court order or warrant requiring such disclosure.
  • We are required to do so under applicable Malaysian law.
  • Disclosure is necessary to prevent financial crime, money laundering, or serious threats to public safety.

In situations like this, limau slot will endeavour to notify you of the disclosure where permitted by law.

4.3 Business Transfers

Should limau slot involved in a merger, acquisition or asset sale, members' personal information may be transferred as part of that transaction. We will notify members via a prominent notice before any information is transferred or becomes subject to a different Privacy Policy.

5Data Security and Information Protection

Limau slot implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration:

  • SSL/TLS Encryption: All communications between your web browser and the server limau slot is protected by 256-bit SSL encryption. You can verify this by checking the padlock icon in your browser's address bar.
  • Password encryption: Your account password is stored using a strong one-way hashing algorithm — it is never stored in plain text and cannot be read even by limau slot.
  • Internal access controls: Only staff who require access to specific data to perform their duties are granted permission. All access is logged and continuously monitored.
  • Secure server infrastructure: Server limau slot hosted in data centres protected by physical and digital security measures, including firewalls, intrusion detection systems and regular data backups.
  • Regular security audits: Our platform undergoes regular penetration testing and security audits conducted by independent third parties.
  • Two-factor authentication (2FA): We encourage all members to enable two-factor authentication for an additional layer of protection on their accounts.

While we take all reasonable precautions, no security system can be guaranteed to be 100% foolproof. In the event of a data breach that may affect you, limau slot committed to notifying you within a reasonable timeframe once a breach has been detected, in accordance with applicable legal requirements.

6Cookies and Tracking Technologies

Limau slot uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

Cookie Type Purpose Period
Mandatory Session Cookies Keeps you logged in during your gaming session and processes transactions securely Expires when the browser is closed
Functionality User Preferences Saves your language preference, display settings and favourite game selections Up to 12 months
Analytics Usage Statistics Helps us understand how members use the platform for continuous improvement Up to 24 months
Security Fraud Detection Identifying suspicious usage patterns and protecting your account from unauthorised access Up to 90 days

You can manage or delete cookies at any time through your web browser settings. Please note that removing essential cookies may affect certain functions of the platform limau slot, including the ability to log in and play. For information on how to manage cookies on popular browsers, please refer to your browser's help section.

7Your Privacy Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by limau slot:

Right to Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

You have the right to request corrections to any inaccurate or incomplete personal data in our records.

Right to Withdraw Consent

You may withdraw your consent to data processing at any time, particularly for marketing communications.

Right to Object to Processing

You have the right to object to the processing of your data for certain purposes, subject to applicable legal requirements.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

How to Exercise Your Rights

Reach us via live chat or email at support@limauslot.net. We will respond within 21 business days.

8Data Retention Period

Limau slot retains your personal data for as long as your account is active or as necessary to provide services to you. The following are general retention guidelines by data category:

  • Active account data: Retained for as long as your account remains active on the platform limau slot.
  • Financial transaction records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysian financial regulations and audit requirements.
  • KYC records (identity verification): Retained for 5 years following account closure, as required under applicable anti-money laundering regulations.
  • Communication logs (live chat, email): Retained for 2 years for complaint resolution and service quality improvement purposes.
  • Anonymous analytics data: May be retained for a longer period once processed into aggregate data that cannot be linked to any specific individual.

Upon expiry of the relevant retention period, limau slot will securely delete or anonymise your data, unless a legal obligation requires it to be retained for a longer period.

9Children's Privacy and Minor Protection

Limau slot takes child protection very seriously. Our platform is intended exclusively for individuals aged 18 and above only. We do not knowingly collect, process or store any personal information from individuals under the age of 18.

If you are a parent or guardian and believe that your underage child has registered an account or provided personal information to limau slot, please contact us immediately at support@limauslot.net. We will investigate the matter promptly and delete all related data as well as close the account.

We also encourage parents and guardians to use appropriate parental control software to prevent children from accessing online gambling websites.

10Amendments to This Privacy Policy

Limau slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. Any material amendments will be communicated to you via:

  • A clear notice on the website's main page limau slot.
  • A notification email will be sent to your registered email address — for significant amendments that affect how we use your data.
  • An in-platform notice upon your next login after the amendment takes effect.

The "Last updated" date at the top of this page will always reflect the current version of the Privacy Policy in force. Continued use of the platform limau slot after the changes take effect will be considered as your acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

11Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way limau slot handling your personal data, please contact our privacy team:

  • Privacy email: support@limauslot.net — please include "Privacy Inquiry" in your email subject line.
  • Live Chat: Available 24/7 via the chat icon on the platform limau slot. Select the "Privacy & Data Security" category.

We aim to respond to all privacy-related enquiries within 5 business days. For formal data access or correction requests, please allow up to 21 business days for processing.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority.

Limau Slot's Privacy Commitment

We don't just comply with the law — we make your privacy a priority in every decision we make.

Best-in-Class Encryption

All your sensitive data is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB.

No Data Sales

Limau slot has never and will never sell, rent or trade your personal data to advertisers or third-party companies for their marketing purposes.

Malaysia PDPA Compliance

Our Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — ensuring your rights as a Malaysian user are fully protected.

Secure Payment Transactions

All deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are processed in a secure, encrypted environment. Your financial details are not stored on our servers.

Control Is in Your Hands

You have full control over your data — from accessing the information we hold, correcting inaccuracies, to opting out of marketing communications.

Easy Unsubscribe

Opt out of promotional emails limau slot anymore? Click the "unsubscribe" link in any of our emails or contact our support team — and we will honour your request within 48 hours.

Your Data Is Safe with Limau Slot

We understand that trust is the foundation of our relationship with you. That is why we invest in best-in-class security systems and a transparent privacy policy — so you can play with peace of mind, without worrying about the safety of your personal information.

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Play with Confidence at Limau Slot

Your data is protected, your transactions are secure and your privacy is respected. Register now and enjoy the best slots, Live Casino and Sports Betting experience for Malaysian players.

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